Appliance Recycling USA offers a full suite of services including but not limited to:
Customer Service Call Center
Online Scheduling Tools
Appliance Collection
Appliance Recycling
Program Webpage Customization including Branding and Cross Promotion
Program Database-Scheduling and Order Tracking, Unit Data Tracking.
Dashboard System-Scheduling and Pickup Data, Marketing Data, Progress to Goal Tracking, Graphs Related to Program Data
Incentive Processing
Customer Portal-Tracks Order Status from Scheduling to Completion for Customer View
In the past 17 years we have been heavily involved in the recycling industry across the USA. We created with software development, a robust application system for the recycling industry. The original development was at the request of a small recycling company in the Seattle area that would eventually become the largest utility appliance recycler in the nation. In the next few years, they grew very fast with the help of our Recycle Application. The Application was touted as the best in the nation which in turn, allowed them to grow. The competitive advantage of using our systems helped them tremendously. They grew to serving over 150 electric utilities across the nation which was creating huge profits and at their height of success employed over 500 employees across the nation. Due to other circumstances, this company would dissolve and leave a large vacuum in the appliance recycling industry at which point we took our expertise and experience and fully engaged in the appliance recycling service field.
Why is Appliance Recycling USA such a great choice?
We created the best recycling application database system in the US within our first few years of working in this industry as confirmed by the many compliments and references our clients have given over the years. We created a database system that the client’s staff can be totally dependent on to track all their task and reports. In doing this work we learned we had insight into the full process of how appliance recycling programs work and how best to utilize the tools and systems to make the process as efficient as possible. At this point we knew then we could cross channels and delve into the recycling side of the business and do an even better job than our past clients had done because we understand the system
to well and have experienced staff who worked on the systems and programs over the years.
The reason why Appliance Recycling USA is expert at running and maintaining their DB System is because we created the system from the beginning. Over the years, the system has been refined and improved with great new features and capabilities. Our server techs and programmers in continue to do the updates and maintenance for the system, and when you combined these experts with our business staff for the ARU recycling efforts, it puts us ahead of all other recycling companies in the USA.
Why do utility service providers like ARU?
The utility electric provider’s staff like our system because it is robust. The provides tracking across all areas of the process from scheduling to appliance pick up and recycling. The database system is central to all personnel from the contact center to drivers out in the field. This continuous and full tracking allows clients to have easy access to the data they need to draft the reports they need. All data is uploaded in real time including data from orders, units, wait list customers, cancelations, and complaints. We have also received high praise for our Dashboard system because they can access program data from anywhere, anytime. The Dashboard system also includes many reports and data that they need without extra work on their part.
Our staff puts out 100% effort in their work. We never quit when confronted with a challenge. We want to have the best service ever for our clients because we care about their work, their customers, and providing the best service ever.
Why do electric customers love our recycling service?
We created the best recycling application database system in the US within our first few years of working in this industry as confirmed by the many compliments and references our clients have given over the years. We created a database system that the client’s staff can be totally dependent on to track all their task and reports. In doing this work we learned we had insight into the full process of how appliance recycling programs work and how best to utilize the tools and systems to make the process as efficient as possible. At this point we knew then we could cross channels and delve into the recycling side of the business and do an even better job than our past clients had done because we understand the system
to well and have experienced staff who worked on the systems and programs over the years.
